General Operations
General Operations, Tickets and Reservations
Ticket prices fluctuate based on factors including weather, day of the week, holidays, local events and more. Fluctuation is intended to alleviate overcrowding and provide you with the best possible guest experience. To reserve tickets, click here.
Child tickets are available to guests ages 3 to 11. Senior tickets are available to guests 60 and older. Children 2 years of age or younger are free but should be included in online ticket orders.
We accept MasterCard, Visa, American Express, and Discover with United States based billing addresses. If these do not apply to you, our ticket windows are available for walkups so that we can better assist your entry to The Florida Aquarium.
No, but they are highly recommended. During peak times, walk-up admission may not be guaranteed. Purchasing your ticket in advance guarantees admission. If you have a complimentary ticket or a ticket without a specified date and time, you may enter at any time and date before the listed expiration date.
Advance online ticket purchases allow for expedited entry and a lower ticket price. Ticket windows are available for walk-ups on a first come, first served basis and do not require a timed admission.
Advance tickets are available on a rolling basis. Please check back later if your preferred date is not yet available.
Yes, your ticket to the Aquarium is valid from your scheduled time until close.
Tickets are non-refundable and non-transferable. General admission and experiences* may be rescheduled for up to one year of the original scheduled date, providing the tickets were never scanned. Guests are responsible for contacting The Florida Aquarium via phone or email to reschedule.
*SeaTREK: A rescheduling request must be made via phone or email a minimum of 24 hours prior to scheduled time. Failure to do so will result in a non-refundable, non-transferable cancellation.
Wild Dolphin Cruises may be rescheduled in conjunction with the accompanying general admission ticket within one year of the original scheduled date.
a. Check junk/spam folder.
b. Call or email the Aquarium with the order number, name on the order or the last four digits of the card that was used for purchase.
c. If tickets have been purchased through a third-party organization, you must contact the third party seller directly with any ticket related issues. The Florida Aquarium is unable to access financial transactions from third party tickets sellers.
Yes. Check in with Guest Services prior to leaving or show your admission ticket to a Guest Services representative upon re-entry.
No, digital maps can be accessed here or by scanning the QR codes around the facility in accordance with our sustainability priorities.
Yes, with the purchase of a general admission ticket. Guests must retrieve personal items at least 15 minutes prior to closing.
We do not currently offer gift certificates for daily admission, experiences, retail or food and beverage. Gift memberships are available by contacting our membership department at (813) 273-4030 or membership@flaquarium.org.
Yes, the Aquarium is available for a variety of events including birthday parties, sleepovers, meetings and corporate events, weddings and more. Click here to learn more and inquire about booking an event.
Contact Us
Still have questions? Contact our Guest Services team at (813) 273-4000 or click the link below for additional information.
Contact Us